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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QVibration and impact resistance in stamping production
    Optimized magnetic pole arrangement enhances shear resistance, and dynamic anti-tilting torque calculation is integrated into control system. All-steel structure and high-strength fasteners ensure rigid connection between magnetic plates and press slides to withstand instant stamping impact.
    Optimized magnetic pole arrangement enhances shear resistance, and dynamic anti-tilting torque calculation is integrated into control system. All-steel structure and high-strength fasteners ensure rigid connection between magnetic plates and press slides to withstand instant stamping impact.
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  • QMagnetic pole arrangement mode
    Modular round poles arranged alternately in N pole and S pole like chessboard, forming shortest closed magnetic loops for highly concentrated attraction force.
    Modular round poles arranged alternately in N pole and S pole like chessboard, forming shortest closed magnetic loops for highly concentrated attraction force.
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  • QMagnetic leakage impact on built-in thermocouples
    Hardly any magnetic leakage occurs. Magnetic lines close within about 20mm depth of mold back plates, leaving internal tie bars, ejector pins, mold cores and precision thermocouples free from magnetization influence.
    Hardly any magnetic leakage occurs. Magnetic lines close within about 20mm depth of mold back plates, leaving internal tie bars, ejector pins, mold cores and precision thermocouples free from magnetization influence.
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  • QConstant-current magnetizing technology and engineering advantages
    Constant-current source drive outputs stable and precise current pulses during magnetization, lifting magnetic response speed by 30% and ensuring full magnetic saturation. It also avoids instantaneous peak current impact on coils and power grid to extend hardware service life.
    Constant-current source drive outputs stable and precise current pulses during magnetization, lifting magnetic response speed by 30% and ensuring full magnetic saturation. It also avoids instantaneous peak current impact on coils and power grid to extend hardware service life.
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  • QMold dropping risk under sudden power failure
    Zero risk. Stable clamping force is permanently supplied by built-in neodymium iron boron permanent magnets. Power failure only shuts down controllers without weakening physical magnetic attraction, thoroughly eliminating mold dropping hazards.
    Zero risk. Stable clamping force is permanently supplied by built-in neodymium iron boron permanent magnets. Power failure only shuts down controllers without weakening physical magnetic attraction, thoroughly eliminating mold dropping hazards.
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  • QSafety interlock logic with injection molding / stamping machines
    Dual interlock via hard wiring or communication protocols:
    - Mold closing interlock: Magnetizing & demagnetizing operations are only permitted when the machine is fully closed
    - Mold opening interlock: Machines can only perform mold opening and high-pressure injection after the system confirms successful magnetization and qualified clamping force
    Dual interlock via hard wiring or communication protocols:
    - Mold closing interlock: Magnetizing & demagnetizing operations are only permitted when the machine is fully closed
    - Mold opening interlock: Machines can only perform mold opening and high-pressure injection after the system confirms successful magnetization and qualified clamping force
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  • QEmergency stop linkage upon magnetic force attenuation
    Each magnetic pole is equipped with induction coils for real-time magnetic flux monitoring. Once flux drops below safety limit caused by slight mold displacement or abnormal temperature, the system cuts off machine enable signals and triggers emergency stop immediately.
    Each magnetic pole is equipped with induction coils for real-time magnetic flux monitoring. Once flux drops below safety limit caused by slight mold displacement or abnormal temperature, the system cuts off machine enable signals and triggers emergency stop immediately.
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  • QEmergency stop linkage upon magnetic force attenuation
    Each magnetic pole is equipped with induction coils for real-time magnetic flux monitoring. Once flux drops below safety limit caused by slight mold displacement or abnormal temperature, the system cuts off machine enable signals and triggers emergency stop immediately.
    Each magnetic pole is equipped with induction coils for real-time magnetic flux monitoring. Once flux drops below safety limit caused by slight mold displacement or abnormal temperature, the system cuts off machine enable signals and triggers emergency stop immediately.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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