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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QTypical ROI payback period
    Benefiting from higher OEE, fewer operators (down from 3-5 to 1) and lower mold & equipment maintenance costs, the investment can be fully recovered within 6 to 8 months with excellent economic returns.
    Benefiting from higher OEE, fewer operators (down from 3-5 to 1) and lower mold & equipment maintenance costs, the investment can be fully recovered within 6 to 8 months with excellent economic returns.
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  • QSupport for multi-variety small-batch flexible production
    Widely applicable in new energy vehicle and 3C electronics industries with fast product iteration. It imposes few restrictions on mold dimensions, and works for all molds with flat magnet-conductive back plates. Strong universality removes production bottlenecks caused by frequent mold switching and empowers full-line flexible production.
    Widely applicable in new energy vehicle and 3C electronics industries with fast product iteration. It imposes few restrictions on mold dimensions, and works for all molds with flat magnet-conductive back plates. Strong universality removes production bottlenecks caused by frequent mold switching and empowers full-line flexible production.
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  • QReduction on equipment maintenance costs
    Manual pipeline plugging often causes misconnection, missing connection and violent pulling leading to joint damage and machine faults. QIAOTIAN quick energy connectors eliminate such human-induced failures, saving about 5%~8% annual extra maintenance costs caused by pipeline joint failures.
    Manual pipeline plugging often causes misconnection, missing connection and violent pulling leading to joint damage and machine faults. QIAOTIAN quick energy connectors eliminate such human-induced failures, saving about 5%~8% annual extra maintenance costs caused by pipeline joint failures.
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  • QYield rate and machining accuracy promotion
    Even magnetic attraction avoids local stress concentration from pressure plates and allows free mold thermal expansion. Positioning error is reduced from ±1mm to ±0.01mm, stabilizing dimensional precision of injection molded and stamped parts and raising finished product yield.
    Even magnetic attraction avoids local stress concentration from pressure plates and allows free mold thermal expansion. Positioning error is reduced from ±1mm to ±0.01mm, stabilizing dimensional precision of injection molded and stamped parts and raising finished product yield.
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  • QCore components of QIAOTIAN automatic mold changing solution
    - Standard core: Magnetic mold changing system including fixed/movable magnetic plates and independent control system
    - Optional value-added: Quick energy connection modules for automatic one-click connection of water, oil, air and electric circuits
    - Optional value-added: Mold changing trolleys for automatic workshop mold transportation and precise docking
    - Standard core: Magnetic mold changing system including fixed/movable magnetic plates and independent control system
    - Optional value-added: Quick energy connection modules for automatic one-click connection of water, oil, air and electric circuits
    - Optional value-added: Mold changing trolleys for automatic workshop mold transportation and precise docking
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  • QMandatory bundled purchase requirement
    No. Magnetic plates are essential for fast clamping and can be purchased separately. Quick energy connectors and mold changing trolleys are optional items selected according to on-site automation level, pipeline complexity and budget.
    No. Magnetic plates are essential for fast clamping and can be purchased separately. Quick energy connectors and mold changing trolleys are optional items selected according to on-site automation level, pipeline complexity and budget.
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  • QApplicable machine tonnage range
    Fully compatible with equipment from 100T small machines to 3300T & 4000T super-large machines such as injection molding machines, stamping presses and die-casting machines, with mature standard and customized configurations available.
    Fully compatible with equipment from 100T small machines to 3300T & 4000T super-large machines such as injection molding machines, stamping presses and die-casting machines, with mature standard and customized configurations available.
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  • QTypical configuration for 3200T large injection molding machines
    Custom large-size magnetic plates (e.g. 2190mm×1724mm) equipped with over 200 independent magnetic pole detection units, providing clamping force over 130 tons. Standard equipped with 64-zone pressure sensing network and CANopen communication gateway to ensure safe clamping of heavy-duty molds.
    Custom large-size magnetic plates (e.g. 2190mm×1724mm) equipped with over 200 independent magnetic pole detection units, providing clamping force over 130 tons. Standard equipped with 64-zone pressure sensing network and CANopen communication gateway to ensure safe clamping of heavy-duty molds.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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