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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QWhat is SMED rapid die change methodology?
    SMED (Single Minute Exchange of Die) is a lean production method designed to cut die change time down to single-digit minutes (within 10 minutes). Its core principle is converting internal setup time (operations requiring machine shutdown) into external setup time (preparations done during machine operation), and applying automation to drastically shorten internal changeover duration.
    SMED (Single Minute Exchange of Die) is a lean production method designed to cut die change time down to single-digit minutes (within 10 minutes). Its core principle is converting internal setup time (operations requiring machine shutdown) into external setup time (preparations done during machine operation), and applying automation to drastically shorten internal changeover duration.
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  • QHow does QIAOTIAN automatic mold changing solution realize QCO?
    QCO (Quick Changeover) is the ultimate goal of fast production switching. Adopting magnetic plates for second-level clamping and quick energy connector modules for one-click pipeline connection, the solution eliminates traditional fastener assembly/disassembly and manual calibration. It reduces mold change downtime from several hours to 10-30 minutes, enabling enterprises to achieve QCO and meet flexible manufacturing demands of multi-variety & small-batch production.
    QCO (Quick Changeover) is the ultimate goal of fast production switching. Adopting magnetic plates for second-level clamping and quick energy connector modules for one-click pipeline connection, the solution eliminates traditional fastener assembly/disassembly and manual calibration. It reduces mold change downtime from several hours to 10-30 minutes, enabling enterprises to achieve QCO and meet flexible manufacturing demands of multi-variety & small-batch production.
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  • QEssential differences between magnetic mold changing and traditional pressure plate locking
    Traditional pressure plate locking relies on manual installation & removal of numerous high-strength bolts, featuring long operation time, low positioning accuracy and high human error risks. Electric permanent magnetic mold changing realizes non-mechanical clamping with one-click magnetizing and demagnetizing, shortening locking time from tens of minutes to mere seconds and greatly minimizing manual operational errors.
    Traditional pressure plate locking relies on manual installation & removal of numerous high-strength bolts, featuring long operation time, low positioning accuracy and high human error risks. Electric permanent magnetic mold changing realizes non-mechanical clamping with one-click magnetizing and demagnetizing, shortening locking time from tens of minutes to mere seconds and greatly minimizing manual operational errors.
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  • QCore advantages over hydraulic mold clamping
    Hydraulic clamping faces risks of hydraulic oil leakage and restricts free thermal expansion of mold plates, easily causing mold deformation and displacement. Magnetic mold changing has no fluid leakage risks; magnetic force distributes evenly on mold back plates and allows free thermal expansion to avoid stress concentration, making it ideal for high-precision and dust-free production environments.
    Hydraulic clamping faces risks of hydraulic oil leakage and restricts free thermal expansion of mold plates, easily causing mold deformation and displacement. Magnetic mold changing has no fluid leakage risks; magnetic force distributes evenly on mold back plates and allows free thermal expansion to avoid stress concentration, making it ideal for high-precision and dust-free production environments.
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  • QHydraulic clamping faces risks of hydraulic oil leakage and restricts free thermal expansion of mold plates, easily causing mold deformation and displacement. Magnetic mold changing has no fluid leakage risks; magnetic force distributes evenly on mold back plates and allows free thermal expansion to avoid stress concentration, making it ideal for high-precision and dust-free production environments.
    Electricity is only consumed for 3-8 seconds during magnetizing and demagnetizing to adjust internal magnetic circuit distribution. In formal clamping status, stable holding force is fully maintained by permanent magnet physical attraction without continuous power supply. It features ultra-low energy consumption and ensures molds never drop even in case of power failure.
    Electricity is only consumed for 3-8 seconds during magnetizing and demagnetizing to adjust internal magnetic circuit distribution. In formal clamping status, stable holding force is fully maintained by permanent magnet physical attraction without continuous power supply. It features ultra-low energy consumption and ensures molds never drop even in case of power failure.
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  • QDetailed links covered by shortened mold change time
    The full-cycle time reduction includes 3-8s magnetizing/demagnetizing action and several-second pipeline connection via quick connectors. Overall downtime from finished product of last batch to qualified product of next batch can be cut by over 90%.
    The full-cycle time reduction includes 3-8s magnetizing/demagnetizing action and several-second pipeline connection via quick connectors. Overall downtime from finished product of last batch to qualified product of next batch can be cut by over 90%.
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  • QThe full-cycle time reduction includes 3-8s magnetizing/demagnetizing action and several-second pipeline connection via quick connectors. Overall downtime from finished product of last batch to qualified product of next batch can be cut by over 90%.
    Normally 3 to 8 seconds varying by machine tonnage and magnetic plate area. Ultra-large equipment ranging from 2400T to 3200T also supports ultra-fast magnetization and demagnetization.
    Normally 3 to 8 seconds varying by machine tonnage and magnetic plate area. Ultra-large equipment ranging from 2400T to 3200T also supports ultra-fast magnetization and demagnetization.
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  • QOEE improvement brought by this solution
    Single mold change time is shortened from 1-2 hours to within 10-30 minutes, greatly extending effective machine operating time. For workshops with frequent daily mold changes, overall equipment efficiency can be boosted by over 70% with higher daily output and optimized OEE indicators.
    Single mold change time is shortened from 1-2 hours to within 10-30 minutes, greatly extending effective machine operating time. For workshops with frequent daily mold changes, overall equipment efficiency can be boosted by over 70% with higher daily output and optimized OEE indicators.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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