Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
QSafety guarantee for molds with internal cavities
The system automatically identifies invalid magnetic poles above hollow areas and excludes them from total force calculation. Alarms will be triggered if residual effective clamping force fails to meet safety requirements.
The system automatically identifies invalid magnetic poles above hollow areas and excludes them from total force calculation. Alarms will be triggered if residual effective clamping force fails to meet safety requirements.
QAuxiliary mechanical safety redundancy design
Besides magnetic clamping force, optional safety chains and anti-falling blocks are available to form dual protection of magnetic attraction plus mechanical locking for ultra-high safety demand scenarios such as heavy stamping workshops.
Besides magnetic clamping force, optional safety chains and anti-falling blocks are available to form dual protection of magnetic attraction plus mechanical locking for ultra-high safety demand scenarios such as heavy stamping workshops.
QAnti-misconnection design of quick energy connectors
High-precision guide pins and asymmetric positioning holes realize foolproof blind insertion. Complete fitting can only be achieved with correct alignment, fundamentally eliminating pipeline misconnection, missing connection and leakage caused by loose joints.
High-precision guide pins and asymmetric positioning holes realize foolproof blind insertion. Complete fitting can only be achieved with correct alignment, fundamentally eliminating pipeline misconnection, missing connection and leakage caused by loose joints.
QPre-installation site survey items
- Machine back plate dimension, T-slot and threaded hole layout
- Maximum opening stroke and effective mold capacity evaluation
- On-site industrial power supply capacity and voltage stability
- Original machine control brand, available I/O ports and communication protocols
- Existing mold material, back plate flatness and maximum working temperature
- Machine back plate dimension, T-slot and threaded hole layout
- Maximum opening stroke and effective mold capacity evaluation
- On-site industrial power supply capacity and voltage stability
- Original machine control brand, available I/O ports and communication protocols
- Existing mold material, back plate flatness and maximum working temperature
QConstruction cycle for old machine retrofitting
Modular design shortens mechanical installation and electrical wiring to 1-2 days per machine. Total downtime including joint debugging and interlock testing is extremely short with minimal impact on daily production schedule.
Modular design shortens mechanical installation and electrical wiring to 1-2 days per machine. Total downtime including joint debugging and interlock testing is extremely short with minimal impact on daily production schedule.
QOriginal equipment structure damage during installation
No structural modification is needed. Magnetic plates are fixed via original T-slots and standard threaded holes by high-strength bolts, belonging to non-destructive upgrading without damaging machine tie bars and hydraulic systems.
No structural modification is needed. Magnetic plates are fixed via original T-slots and standard threaded holes by high-strength bolts, belonging to non-destructive upgrading without damaging machine tie bars and hydraulic systems.
QCommunication protocol compatibility solutions
Custom PLC gateway converts original machine hard-wired I/O signals such as full mold closing and ejector reset into standard CANopen or Modbus protocols for old machines without standard European interfaces.
Custom PLC gateway converts original machine hard-wired I/O signals such as full mold closing and ejector reset into standard CANopen or Modbus protocols for old machines without standard European interfaces.
QData refresh speed of protocol conversion gateway
Industrial-grade PLC gateways achieve data refresh cycle ≤100ms, realizing real-time response without delayed commands affecting safety interlock actions.
Industrial-grade PLC gateways achieve data refresh cycle ≤100ms, realizing real-time response without delayed commands affecting safety interlock actions.
