Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
- Power supply: Three-phase AC power (380V commonly used, voltage varies by model)
- Air source: Stable and dry compressed air at 0.4~0.6MPa for models with pneumatic floating, chip blowing or swing arms
- Installation space: Reserved space for equipment installation and motion envelope without interference
- Power supply: Three-phase AC power (380V commonly used, voltage varies by model)
- Air source: Stable and dry compressed air at 0.4~0.6MPa for models with pneumatic floating, chip blowing or swing arms
- Installation space: Reserved space for equipment installation and motion envelope without interference
QHow to choose between fixed grinders and swing-arm grinders?
The selection depends on the movement mode of welding guns on production lines. Fixed grinders are suitable for mobile welding guns mounted on robot arms, where robots move guns to the grinder for dressing. Swing-arm grinders apply to fixed welding guns, with the grinder moving toward guns via swing arms.
The selection depends on the movement mode of welding guns on production lines. Fixed grinders are suitable for mobile welding guns mounted on robot arms, where robots move guns to the grinder for dressing. Swing-arm grinders apply to fixed welding guns, with the grinder moving toward guns via swing arms.
QStandard allocation ratio of grinders on one automated production line
In standard body-in-white welding lines, the one grinder per welding gun layout is widely adopted to ensure stable production cycle and high dressing efficiency.
In standard body-in-white welding lines, the one grinder per welding gun layout is widely adopted to ensure stable production cycle and high dressing efficiency.
QApplicable production lines for integrated dressing & cap changing machines
Integrated machines combine dressing and automatic cap replacement functions, ideal for high-takt, highly automated large-scale body-in-white welding lines with minimal manual intervention. They greatly cut downtime for manual cap replacement and improve overall OEE.
Integrated machines combine dressing and automatic cap replacement functions, ideal for high-takt, highly automated large-scale body-in-white welding lines with minimal manual intervention. They greatly cut downtime for manual cap replacement and improve overall OEE.
QService life extension of electrode caps after using QIAOTIAN grinders
Traditional undressed electrode caps have short service life. QIAOTIAN cutting grinders effectively prolong their lifespan. Our electrode cap trimmers adopting low/no-cut process double the service life compared with conventional cutting methods, reaching 6,000 to 8,000 welding spots and reducing consumable costs remarkably.
Traditional undressed electrode caps have short service life. QIAOTIAN cutting grinders effectively prolong their lifespan. Our electrode cap trimmers adopting low/no-cut process double the service life compared with conventional cutting methods, reaching 6,000 to 8,000 welding spots and reducing consumable costs remarkably.
QAnnual tool consumption cost of QIAOTIAN grinders
Consumption cost is related to production takt, dressing frequency and electrode material. QIAOTIAN single-edge blades support up to 30,000 dressing cycles, and tool holders reach 100,000 cycles, delivering outstanding cost performance in the industry.
Consumption cost is related to production takt, dressing frequency and electrode material. QIAOTIAN single-edge blades support up to 30,000 dressing cycles, and tool holders reach 100,000 cycles, delivering outstanding cost performance in the industry.
QCore advantages over imported counterparts
While maintaining equivalent or superior dressing precision and stability, QIAOTIAN owns three major strengths:
- In-depth insight into domestic working conditions: Customized cutting edges and coating processes for domestic alumina copper electrodes with uneven micro-hardness
- Differentiated innovations: Industry-exclusive dual-position detection for floating cylinders, patented dust collection system with over 95% chip collection rate and narrow-throat customized models
- Rapid local service: Local R&D and manufacturing ensure shorter lead time, lower total cost of ownership and 24-hour after-sales response.
While maintaining equivalent or superior dressing precision and stability, QIAOTIAN owns three major strengths:
- In-depth insight into domestic working conditions: Customized cutting edges and coating processes for domestic alumina copper electrodes with uneven micro-hardness
- Differentiated innovations: Industry-exclusive dual-position detection for floating cylinders, patented dust collection system with over 95% chip collection rate and narrow-throat customized models
- Rapid local service: Local R&D and manufacturing ensure shorter lead time, lower total cost of ownership and 24-hour after-sales response.
QDifferences between narrow-throat models and standard grinders
Standard grinders require a minimum clearance of 46mm at the avoidance position of welding guns, while QIAOTIAN narrow-throat models such as QXM-FH-1020S only need 28mm via optimized structural design. They perfectly fit compact welding guns with limited space while retaining identical structural strength.
Standard grinders require a minimum clearance of 46mm at the avoidance position of welding guns, while QIAOTIAN narrow-throat models such as QXM-FH-1020S only need 28mm via optimized structural design. They perfectly fit compact welding guns with limited space while retaining identical structural strength.
