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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QSpecial solution for two-color injection molding machines
    Special customized wiring layout, rotary joints and internal structures are designed to adapt to rotary movement of movable platens, realizing fast magnetic mold change without interfering original machine rotating functions.
    Special customized wiring layout, rotary joints and internal structures are designed to adapt to rotary movement of movable platens, realizing fast magnetic mold change without interfering original machine rotating functions.
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  • QMain functions of industrial quick energy connectors
    Integrate scattered water, oil, air and power pipelines into one modular connector. After mold positioning by magnetic plates, pneumatic or hydraulic drive completes all medium circuit connection in one single action, replacing traditional manual one-by-one plugging work.
    Integrate scattered water, oil, air and power pipelines into one modular connector. After mold positioning by magnetic plates, pneumatic or hydraulic drive completes all medium circuit connection in one single action, replacing traditional manual one-by-one plugging work.
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  • QService life of quick energy connection modules
    Adopting high-wear-resistant materials and low-impedance structure with service life exceeding 100,000 plugging cycles. Built-in self-closing valves prevent medium dripping after disconnection to keep workshop clean.
    Adopting high-wear-resistant materials and low-impedance structure with service life exceeding 100,000 plugging cycles. Built-in self-closing valves prevent medium dripping after disconnection to keep workshop clean.
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  • QFunctions of mold changing trolleys
    Ideal for dust-free workshops without overhead cranes and narrow-space factories. Electric or AGV-type trolleys transport molds steadily between warehouse and machines. Hydraulic servo lifting and built-in roller structure enable friction-free mold feeding and discharging, forming closed-loop full-process automation.
    Ideal for dust-free workshops without overhead cranes and narrow-space factories. Electric or AGV-type trolleys transport molds steadily between warehouse and machines. Hydraulic servo lifting and built-in roller structure enable friction-free mold feeding and discharging, forming closed-loop full-process automation.
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  • QCustomized magnetic plate sizes and shapes available
    Standard round magnetic poles are adopted, while overall outline, mounting holes and ejector pin hole layout can be fully customized according to actual machine dimensions for perfect fitting.
    Standard round magnetic poles are adopted, while overall outline, mounting holes and ejector pin hole layout can be fully customized according to actual machine dimensions for perfect fitting.
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  • QDomestic substitution capability and cost advantages
    QIAOTIAN products match top international brands in overall performance, while cutting overall project delivery cost by over 30%. Meanwhile, it provides faster local after-sales response and technical support.
    QIAOTIAN products match top international brands in overall performance, while cutting overall project delivery cost by over 30%. Meanwhile, it provides faster local after-sales response and technical support.
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  • QMagnetic plate thickness difference between stamping and injection molding
    - Stamping industry: Minimum 37mm thin design with weight-reduction grooves to lower upper mold weight, reduce machine vibration damage and enlarge mold capacity
    - Injection molding industry: Normally 40mm or above, focusing on internal heat insulation, oil & water resistance and uniform high-load magnetic force distribution
    - Stamping industry: Minimum 37mm thin design with weight-reduction grooves to lower upper mold weight, reduce machine vibration damage and enlarge mold capacity
    - Injection molding industry: Normally 40mm or above, focusing on internal heat insulation, oil & water resistance and uniform high-load magnetic force distribution
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  • QMaximum magnetic force density
    Adopting high-permeability alloy magnetic pole matrix, the magnetic force density reaches up to 16Kgf/cm?, enough to offset mold self-weight, mold opening force and dynamic impact force during production.
    Adopting high-permeability alloy magnetic pole matrix, the magnetic force density reaches up to 16Kgf/cm?, enough to offset mold self-weight, mold opening force and dynamic impact force during production.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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