Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
V-type multi-point electromagnetic gripper solution adapts to cobalt plate material and weight, ensures stable magnetic circuit and realizes power-off anti-drop safety. It solved all handling failures and accelerated production line progress by 35% in Nanjing Chentian project.
V-type multi-point electromagnetic gripper solution adapts to cobalt plate material and weight, ensures stable magnetic circuit and realizes power-off anti-drop safety. It solved all handling failures and accelerated production line progress by 35% in Nanjing Chentian project.
QMechanical installation interface standard of EMG series?
Standardized mounting interface. EMG-60 is equipped with 4 M8 threaded holes with 17mm depth on the back. 8.8-grade bolts with spring washers are suggested for firm connection under high-speed motion.
Standardized mounting interface. EMG-60 is equipped with 4 M8 threaded holes with 17mm depth on the back. 8.8-grade bolts with spring washers are suggested for firm connection under high-speed motion.
QWiring and power supply requirements of electromagnetic controller?
Wide voltage input range: 180VAC~420VAC (45Hz-65Hz). 3-phase 380VAC power supply is recommended to achieve maximum 450V/15A magnetizing performance. Distinguish power cable, ground wire and special gripper connecting cable during wiring.
Wide voltage input range: 180VAC~420VAC (45Hz-65Hz). 3-phase 380VAC power supply is recommended to achieve maximum 450V/15A magnetizing performance. Distinguish power cable, ground wire and special gripper connecting cable during wiring.
QPneumatic circuit installation notes?
Purify air source in advance, control working pressure within 0.3~1MPa. Install throttle valves to adjust opening/closing speed, and optional QIAOTIAN PMV pressure maintaining valves for enhanced safety.
Purify air source in advance, control working pressure within 0.3~1MPa. Install throttle valves to adjust opening/closing speed, and optional QIAOTIAN PMV pressure maintaining valves for enhanced safety.
QHealth warning for special crowd
Strict warning: Strong magnetic field is generated during operation. Personnel wearing pacemakers, metal implants, metal fragments or hearing aids must obtain official doctor approval before entering working areas to avoid severe health hazards.
Strict warning: Strong magnetic field is generated during operation. Personnel wearing pacemakers, metal implants, metal fragments or hearing aids must obtain official doctor approval before entering working areas to avoid severe health hazards.
QPower-off safety performance
Fully safe. Electro-permanent magnet keeps 100% stable suction force relying on internal permanent magnets in complete power failure, totally avoiding workpiece falling accidents.
Fully safe. Electro-permanent magnet keeps 100% stable suction force relying on internal permanent magnets in complete power failure, totally avoiding workpiece falling accidents.
QProhibition of unauthorized modification
Any unauthorized refitting and non-original part assembly without written approval from QIAOTIAN Intelligent Equipment will void product warranty and certification, and may trigger severe safety hazards by damaging internal magnetic balance and airtight structure.
Any unauthorized refitting and non-original part assembly without written approval from QIAOTIAN Intelligent Equipment will void product warranty and certification, and may trigger severe safety hazards by damaging internal magnetic balance and airtight structure.
QBuilt-in safety protection of controller
1. Adjustable overcurrent & short-circuit protection for magnetizing/demagnetizing
2. Undercurrent & open-circuit alarm function
3. Magnetization completion signal for robot safety interlock
4. Red LED fault warning indicator
1. Adjustable overcurrent & short-circuit protection for magnetizing/demagnetizing
2. Undercurrent & open-circuit alarm function
3. Magnetization completion signal for robot safety interlock
4. Red LED fault warning indicator
