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After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
Standard three-unit combination (filter, pressure reducing valve, oil mist separator) is recommended to remove impurities and moisture for 30-million-cycle long service life. High-quality wear-resistant sealing parts ensure stable operation under standard industrial air source.
Standard three-unit combination (filter, pressure reducing valve, oil mist separator) is recommended to remove impurities and moisture for 30-million-cycle long service life. High-quality wear-resistant sealing parts ensure stable operation under standard industrial air source.
QApplicable workpiece materials?
Exclusive for ferromagnetic metals with different adsorption efficiency: A3 steel (100%), 45# steel (95%), rough ferrous steel (90%), high-speed steel & cold work die steel (70%), magnetic stainless steel (65%), cast iron (50%). Actual load shall be converted according to material adsorption efficiency.
Exclusive for ferromagnetic metals with different adsorption efficiency: A3 steel (100%), 45# steel (95%), rough ferrous steel (90%), high-speed steel & cold work die steel (70%), magnetic stainless steel (65%), cast iron (50%). Actual load shall be converted according to material adsorption efficiency.
QUnapplicable materials?
Non-magnetic materials including aluminum alloys, bronze, brass, non-magnetic cast iron, plastic, glass, wood and most austenitic stainless steel such as 304 stainless steel without plastic deformation hardening.
Non-magnetic materials including aluminum alloys, bronze, brass, non-magnetic cast iron, plastic, glass, wood and most austenitic stainless steel such as 304 stainless steel without plastic deformation hardening.
QInfluence of workpiece thickness on suction force?
Magnetic flux needs sufficient material thickness to form complete closed loop. Ultra-thin metal sheets cause magnetic flux penetration and insufficient holding force. Multi-point small-size grippers like EMGV series are recommended for thin sheet handling.
Magnetic flux needs sufficient material thickness to form complete closed loop. Ultra-thin metal sheets cause magnetic flux penetration and insufficient holding force. Multi-point small-size grippers like EMGV series are recommended for thin sheet handling.
QInfluence of workpiece thickness on suction force?
Magnetic flux needs sufficient material thickness to form complete closed loop. Ultra-thin metal sheets cause magnetic flux penetration and insufficient holding force. Multi-point small-size grippers like EMGV series are recommended for thin sheet handling.
Magnetic flux needs sufficient material thickness to form complete closed loop. Ultra-thin metal sheets cause magnetic flux penetration and insufficient holding force. Multi-point small-size grippers like EMGV series are recommended for thin sheet handling.
QImpact of surface roughness and oil contamination?
Uneven surface, heavy oil stains and iron scraps increase air gap and weaken magnetic suction force. Though less strict than vacuum suction cups, clean and smooth contact surface is required to reach rated maximum suction force.
Uneven surface, heavy oil stains and iron scraps increase air gap and weaken magnetic suction force. Though less strict than vacuum suction cups, clean and smooth contact surface is required to reach rated maximum suction force.
QApplication in automotive chassis manufacturing?
In Ningbo Tuopu Tesla chassis project, EMGV series electromagnetic grippers precisely fix hot-rolled automotive structural steel plates for accurate welding positioning, eliminating fixture interference issues and improving welding precision.
In Ningbo Tuopu Tesla chassis project, EMGV series electromagnetic grippers precisely fix hot-rolled automotive structural steel plates for accurate welding positioning, eliminating fixture interference issues and improving welding precision.
QApplication in new energy battery and drive motor assembly?
PPG/CPG pneumatic grippers with 0.01mm repeat positioning accuracy and 30-million-cycle lifespan perfectly replace SCHUNK JGP/JGZ series. Force-amplifying structure provides sufficient clamping force in narrow space with 20% lower overall cost and 8-10 years maintenance-free service.
PPG/CPG pneumatic grippers with 0.01mm repeat positioning accuracy and 30-million-cycle lifespan perfectly replace SCHUNK JGP/JGZ series. Force-amplifying structure provides sufficient clamping force in narrow space with 20% lower overall cost and 8-10 years maintenance-free service.
