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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QSwinging time within 90° range
    Swinging time is within 2 seconds to fit compact automated production takt.
    Swinging time is within 2 seconds to fit compact automated production takt.
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  • QCore advantages of aluminum spot welding grinders
    Aluminum alloy is soft and viscous, easily causing tool clogging during conventional dressing. QIAOTIAN dedicated aluminum spot welding grinders completely solve chip blockage problems for aluminum body welding lines.
    Aluminum alloy is soft and viscous, easily causing tool clogging during conventional dressing. QIAOTIAN dedicated aluminum spot welding grinders completely solve chip blockage problems for aluminum body welding lines.
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  • QAnti-clogging structural design
    Patented internal air-blowing structure and matched air-blowing tools discharge chips outward via strong airflow to fundamentally eliminate clogging failures.
    Patented internal air-blowing structure and matched air-blowing tools discharge chips outward via strong airflow to fundamentally eliminate clogging failures.
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  • QUpgraded power system
    Custom high-power motors and speed regulators deliver flexible yet powerful cutting performance for high-viscosity difficult-to-cut aluminum materials.
    Custom high-power motors and speed regulators deliver flexible yet powerful cutting performance for high-viscosity difficult-to-cut aluminum materials.
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  • QWorking principle of electrode cap trimmers
    As high-end dressing equipment adopting low/no-cut grinding technology, electrode trimmers rely on high pressure provided by welding guns and high-speed tool rotation to remove oxide layers and restore original end face morphology.
    As high-end dressing equipment adopting low/no-cut grinding technology, electrode trimmers rely on high pressure provided by welding guns and high-speed tool rotation to remove oxide layers and restore original end face morphology.
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  • QApplicable electrode specifications
    Mainly applicable to Φ16×23 conical electrode caps complying with JB/T 3948-E standards. More specifications are under development. Confirm electrode size before selection.
    Mainly applicable to Φ16×23 conical electrode caps complying with JB/T 3948-E standards. More specifications are under development. Confirm electrode size before selection.
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  • QCore strengths compared with conventional cutting grinders
    - Minimal material removal: Only 0.01-0.02mm per trimming vs 0.15-0.25mm in traditional cutting
    - Higher surface finish: Ra3.2 vs traditional Ra12.5
    - Doubled service life: Extend electrode lifespan to 6,000-8,000 welding spots and cut consumable costs greatly
    - Minimal material removal: Only 0.01-0.02mm per trimming vs 0.15-0.25mm in traditional cutting
    - Higher surface finish: Ra3.2 vs traditional Ra12.5
    - Doubled service life: Extend electrode lifespan to 6,000-8,000 welding spots and cut consumable costs greatly
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  • QSolution for ultra-high appearance requirements of visible welding spots
    Trimming process significantly improves surface quality compared with traditional cutting. Add copper block welding finishing procedures after trimming to eliminate snowflake marks perfectly.
    Trimming process significantly improves surface quality compared with traditional cutting. Add copper block welding finishing procedures after trimming to eliminate snowflake marks perfectly.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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