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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QDefinition and core functions of electrode cap grinders
    As key auxiliary equipment for resistance spot welding lines, electrode cap grinders remove surface oxide layers, restore end face profile and effective contact area via cutting or grinding. They stabilize current density and avoid welding defects such as spatter welding and cold welding to guarantee consistent welding quality.
    As key auxiliary equipment for resistance spot welding lines, electrode cap grinders remove surface oxide layers, restore end face profile and effective contact area via cutting or grinding. They stabilize current density and avoid welding defects such as spatter welding and cold welding to guarantee consistent welding quality.
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  • QMain applicable industries and scenarios
    Widely used in automotive body-in-white welding, auto component welding, new energy vehicle E&E component welding and other fields. Suitable for online and offline dressing of robot mobile welding guns, fixed welding guns and manual pneumatic welding guns.
    Widely used in automotive body-in-white welding, auto component welding, new energy vehicle E&E component welding and other fields. Suitable for online and offline dressing of robot mobile welding guns, fixed welding guns and manual pneumatic welding guns.
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  • QMain product categories of QIAOTIAN grinders
    Full-range dressing solutions include fixed grinders, electric/pneumatic swing-arm grinders, integrated dressing & cap changers, aluminum spot welding grinders, electrode cap trimmers and portable plug-in/rechargeable grinders.
    Full-range dressing solutions include fixed grinders, electric/pneumatic swing-arm grinders, integrated dressing & cap changers, aluminum spot welding grinders, electrode cap trimmers and portable plug-in/rechargeable grinders.
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  • QCompatible electrode materials
    Fully compatible with mainstream industrial electrode materials including beryllium copper, chromium zirconium copper and alumina copper.
    Fully compatible with mainstream industrial electrode materials including beryllium copper, chromium zirconium copper and alumina copper.
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  • QApplicable welding gun types
    Fit standard C-type and X-type welding guns. Upper and lower electrodes are dressed simultaneously to ensure concentricity and perfect end face fitting.
    Fit standard C-type and X-type welding guns. Upper and lower electrodes are dressed simultaneously to ensure concentricity and perfect end face fitting.
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  • QEnvironmental adaptability and protection level
    All QIAOTIAN grinders reach IP54 or above, featuring excellent dustproof and waterproof performance to adapt to harsh welding workshops with heavy spatter and dust.
    All QIAOTIAN grinders reach IP54 or above, featuring excellent dustproof and waterproof performance to adapt to harsh welding workshops with heavy spatter and dust.
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  • QMotor power configuration
    Dressing motor power is generally over 0.8kW (1kW standard), with rotating speed over 400rpm (460rpm standard). Some models are equipped with speed regulators. Electric motor and gear drive ensure low noise, high efficiency and strong power output.
    Dressing motor power is generally over 0.8kW (1kW standard), with rotating speed over 400rpm (460rpm standard). Some models are equipped with speed regulators. Electric motor and gear drive ensure low noise, high efficiency and strong power output.
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  • QCopper chip disposal solutions and anti-jamming design
    Two optional chip removal modes: air blowing and dust collection. The patented composite dust collection structure with soft glass and brushes enables visible inspection and high chip collection efficiency over 95%, completely eliminating chip blockage risks.
    Two optional chip removal modes: air blowing and dust collection. The patented composite dust collection structure with soft glass and brushes enables visible inspection and high chip collection efficiency over 95%, completely eliminating chip blockage risks.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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