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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QCompatibility with mainstream automotive industrial bus protocols
    Fully compatible with Profinet, EtherCAT, EtherNet/IP and other mainstream industrial Ethernet protocols, enabling seamless connection with factory PLC and MES systems.
    Fully compatible with Profinet, EtherCAT, EtherNet/IP and other mainstream industrial Ethernet protocols, enabling seamless connection with factory PLC and MES systems.
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  • QApplicability for humanoid robots
    Wide application prospects. Ultra-light mini tool changers such as QT-005 (only 111g) meet strict weight and volume limits of humanoid robot end wrists, enabling end effector replacement for household service and industrial assembly scenarios.
    Wide application prospects. Ultra-light mini tool changers such as QT-005 (only 111g) meet strict weight and volume limits of humanoid robot end wrists, enabling end effector replacement for household service and industrial assembly scenarios.
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  • QSpecial energy connection requirements
    Humanoid robot dexterous hands integrate massive tactile sensors, micro motors and visual components, demanding dense electric signal and high-speed data transmission rather than pneumatic circuits. Customized high-density pin and high-speed communication modules realize synchronous power and perception data transmission in limited space.
    Humanoid robot dexterous hands integrate massive tactile sensors, micro motors and visual components, demanding dense electric signal and high-speed data transmission rather than pneumatic circuits. Customized high-density pin and high-speed communication modules realize synchronous power and perception data transmission in limited space.
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  • QFuture R&D layout
    Committed to developing lighter, thinner and smarter bionic-level quick-change interfaces. Integrate torque sensing and visual guidance technology to realize autonomous perception and flexible operation during end tool replacement.
    Committed to developing lighter, thinner and smarter bionic-level quick-change interfaces. Integrate torque sensing and visual guidance technology to realize autonomous perception and flexible operation during end tool replacement.
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  • QEfficiency improvement for CNC machine tool loading & unloading
    Realize 5-minute fast model change by matching tool changers and zero-point positioning systems, greatly improving machine tool operating rate and adapting to urgent order insertion and frequent product switching.
    Realize 5-minute fast model change by matching tool changers and zero-point positioning systems, greatly improving machine tool operating rate and adapting to urgent order insertion and frequent product switching.
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  • QProtection against cutting fluid and metal scraps
    High-tightness locking structure effectively isolates cutting fluid and fine metal scraps from internal mechanical structures.
    High-tightness locking structure effectively isolates cutting fluid and fine metal scraps from internal mechanical structures.
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  • QSanitation compliance for food & pharmaceutical machinery
    Customized stainless steel tool changers with special surface treatment are corrosion-resistant and easy to clean, complying with FDA sanitary standards for aseptic automatic production.
    Customized stainless steel tool changers with special surface treatment are corrosion-resistant and easy to clean, complying with FDA sanitary standards for aseptic automatic production.
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  • QApplicability for logistics palletizing industry
    Enable automatic switching between sponge suction cups, mechanical clamps and bag grippers according to cargo types, eliminating production shutdown for manual fixture replacement and boosting logistics handling efficiency.
    Enable automatic switching between sponge suction cups, mechanical clamps and bag grippers according to cargo types, eliminating production shutdown for manual fixture replacement and boosting logistics handling efficiency.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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