Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
QDifference between self-sealing and non-self-sealing pneumatic modules
- Self-sealing: Internal valves close automatically upon separation to prevent air/vacuum leakage, ideal for pressure-maintaining scenarios
- Non-self-sealing: Open interface with lower flow resistance and larger flow rate; cut off air supply before separation to avoid air ejection
- Self-sealing: Internal valves close automatically upon separation to prevent air/vacuum leakage, ideal for pressure-maintaining scenarios
- Non-self-sealing: Open interface with lower flow resistance and larger flow rate; cut off air supply before separation to avoid air ejection
QHigh-flow and vacuum compatible pneumatic modules
Q11 straight-through low-resistance pneumatic module with 8mm nominal diameter supports max 1.0MPa positive pressure and 90% vacuum environment, ideal for large vacuum sucker gripping applications.
Q11 straight-through low-resistance pneumatic module with 8mm nominal diameter supports max 1.0MPa positive pressure and 90% vacuum environment, ideal for large vacuum sucker gripping applications.
QCompatibility with servo welding guns in automotive welding
Fully compatible. Dedicated 6P/12P servo communication modules support 400VAC/20A high-current power transmission and 30VDC/3A encoder signal transmission, perfectly matching power and control demands of mainstream servo welding guns.
Fully compatible. Dedicated 6P/12P servo communication modules support 400VAC/20A high-current power transmission and 30VDC/3A encoder signal transmission, perfectly matching power and control demands of mainstream servo welding guns.
QModule expansion without overall replacement
No need for full replacement. QT-650S, QT-2060 and other models adopt circumferential standardized module layout with reserved expansion interfaces. Users only need to add required pneumatic or communication modules on vacant mounting positions during production line upgrading to protect initial investment.
No need for full replacement. QT-650S, QT-2060 and other models adopt circumferential standardized module layout with reserved expansion interfaces. Users only need to add required pneumatic or communication modules on vacant mounting positions during production line upgrading to protect initial investment.
QSafety locking confirmation method
Optional complete sensor detection system: locking confirmation sensor, release confirmation sensor and tool presence sensor. PNP/NPN sensors feed real-time status back to robot PLC, and robots can only start subsequent actions after full locking and accurate tool fitting to eliminate tool dropping risks.
Optional complete sensor detection system: locking confirmation sensor, release confirmation sensor and tool presence sensor. PNP/NPN sensors feed real-time status back to robot PLC, and robots can only start subsequent actions after full locking and accurate tool fitting to eliminate tool dropping risks.
QApplication scenarios of Gigabit Ethernet modules
Widely used with 3D visual guidance, high-precision force control and precision inspection equipment. Equipped with M12-8X interface and excellent anti-interference performance, it ensures lossless and low-latency transmission of visual images and high-frequency torque data during high-speed robot movement.
Widely used with 3D visual guidance, high-precision force control and precision inspection equipment. Equipped with M12-8X interface and excellent anti-interference performance, it ensures lossless and low-latency transmission of visual images and high-frequency torque data during high-speed robot movement.
QAnti-leakage performance of fluid modules
Flat-head self-sealing fluid modules are equipped with bidirectional synchronous closing valves, achieving zero dripping immediately after separation to avoid workshop pollution and electrical short circuit risks.
Flat-head self-sealing fluid modules are equipped with bidirectional synchronous closing valves, achieving zero dripping immediately after separation to avoid workshop pollution and electrical short circuit risks.
QCable wear prevention suggestions
Optimized wiring design for modules: G01 high-frequency modules support multi-angle coaxial wiring; T15 electric modules adopt HD D-Sub15 interface. It is recommended to reserve proper cable margin and use professional robot cable drag chains for fixation and protection against tensile wear during high-speed movement.
Optimized wiring design for modules: G01 high-frequency modules support multi-angle coaxial wiring; T15 electric modules adopt HD D-Sub15 interface. It is recommended to reserve proper cable margin and use professional robot cable drag chains for fixation and protection against tensile wear during high-speed movement.
