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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QWhat is a Robot Tool Changer?
    A Robot Tool Changer (also known as a tool changer, gun changer, or switch disk) is a flexible connecting device installed between the end of an industrial robot and end-of-arm tools (e.g., welding guns, grippers, suction cups). It enables the robot to automatically change different end tools within seconds while synchronizing the connection of pneumatic, hydraulic, electrical signals, network signals, high-voltage power, and industrial buses. This allows a single robot to perform multiple process tasks, greatly enhancing production line flexibility and equipment utilization.
    A Robot Tool Changer (also known as a tool changer, gun changer, or switch disk) is a flexible connecting device installed between the end of an industrial robot and end-of-arm tools (e.g., welding guns, grippers, suction cups). It enables the robot to automatically change different end tools within seconds while synchronizing the connection of pneumatic, hydraulic, electrical signals, network signals, high-voltage power, and industrial buses. This allows a single robot to perform multiple process tasks, greatly enhancing production line flexibility and equipment utilization.
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  • QWhat are the main components of a QIAOTIAN Tool Changer
    The QIAOTIAN Tool Changer system mainly consists of two parts:
    1. Robot Side (Master Unit): Mounted on the robot flange, equipped with a pneumatic locking mechanism.
    2. Tool Side (Tool Unit): Mounted on various end-of-arm tools.In addition, various energy combination modules (e.g., pneumatic modules, hydraulic modules, electrical signal modules, Gigabit Ethernet modules, servo communication modules) can be integrated around the master and tool units to achieve simultaneous media connection.
    The QIAOTIAN Tool Changer system mainly consists of two parts:
    1. Robot Side (Master Unit): Mounted on the robot flange, equipped with a pneumatic locking mechanism.
    2. Tool Side (Tool Unit): Mounted on various end-of-arm tools.In addition, various energy combination modules (e.g., pneumatic modules, hydraulic modules, electrical signal modules, Gigabit Ethernet modules, servo communication modules) can be integrated around the master and tool units to achieve simultaneous media connection.
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  • QWhat core values can QIAOTIAN Tool Changers bring to enterprises?
    1. Cost Reduction & Efficiency Improvement: A robot with bolt-fixed tools can only perform one task. With a tool changer, it can switch between at least two tools, realizing "one robot for multiple uses" and significantly reducing equipment procurement and space costs.
    2. Rapid Production Change: Traditional manual tool change takes tens of minutes to hours, while automatic change takes only seconds, perfectly adapting to small-batch, multi-variety flexible manufacturing.
    3. Safety & Reliability: Eliminates safety hazards and human errors from frequent manual tool disassembly. QIAOTIAO's patented mechanical anti-drop mechanism ensures tools will not fall even in case of sudden air or power failure.
    1. Cost Reduction & Efficiency Improvement: A robot with bolt-fixed tools can only perform one task. With a tool changer, it can switch between at least two tools, realizing "one robot for multiple uses" and significantly reducing equipment procurement and space costs.
    2. Rapid Production Change: Traditional manual tool change takes tens of minutes to hours, while automatic change takes only seconds, perfectly adapting to small-batch, multi-variety flexible manufacturing.
    3. Safety & Reliability: Eliminates safety hazards and human errors from frequent manual tool disassembly. QIAOTIAO's patented mechanical anti-drop mechanism ensures tools will not fall even in case of sudden air or power failure.
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  • QWorking Principle of QIAOTIAN Tool Changer
    It adopts pneumatic drive and mechanical locking structure. During docking, the robot guides the master plate close to the tool plate; built-in air cylinder drives piston via compressed air to push locking cams and eject steel balls to fasten the locking ring of tool plate for high-rigid connection. For separation, reverse air intake retracts the piston to release the locking structure, so the robot can place down the tool smoothly.
    It adopts pneumatic drive and mechanical locking structure. During docking, the robot guides the master plate close to the tool plate; built-in air cylinder drives piston via compressed air to push locking cams and eject steel balls to fasten the locking ring of tool plate for high-rigid connection. For separation, reverse air intake retracts the piston to release the locking structure, so the robot can place down the tool smoothly.
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  • QAdvantages of automatic tool changers over manual gun replacement?
    Manual replacement requires production shutdown, manual screw tightening and manual plugging of air pipes and cables, which is time-consuming and easy to cause wiring errors and equipment damage. QIAOTIAN automatic tool changers are fully controlled by robot programs to complete mechanical docking and energy connection automatically, with repeat positioning accuracy up to ±0.01mm. It boosts efficiency exponentially and guarantees consistent and precise docking every time.
    Manual replacement requires production shutdown, manual screw tightening and manual plugging of air pipes and cables, which is time-consuming and easy to cause wiring errors and equipment damage. QIAOTIAN automatic tool changers are fully controlled by robot programs to complete mechanical docking and energy connection automatically, with repeat positioning accuracy up to ±0.01mm. It boosts efficiency exponentially and guarantees consistent and precise docking every time.
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  • QLoad range and applicable robot types
    QIAOTIAN owns a complete product lineup with rated load ranging from 8kg to 4000kg.
    -Collaborative Robots: AQT-020 (20kg, non-air-driven), QT-020S (30kg, pneumatic driven), direct flange connection compatible with mainstream collaborative robots
    -Small Robots: QT-005(8kg), QT-010(10kg), QT-020(20kg), QT-020S(30kg)
    -Medium Robots: QT-050(50kg), QT-080(80kg), QT-121&S(max 150kg)
    -Large & Heavy-duty Robots: QT-280(280kg), QT-650(650kg), QT-650S(800kg), QT-2060(2060kg)
    -Extra Heavy-duty & Gantry Manipulators: QT-3080, max load up to 4000kg
    QIAOTIAN owns a complete product lineup with rated load ranging from 8kg to 4000kg.
    -Collaborative Robots: AQT-020 (20kg, non-air-driven), QT-020S (30kg, pneumatic driven), direct flange connection compatible with mainstream collaborative robots
    -Small Robots: QT-005(8kg), QT-010(10kg), QT-020(20kg), QT-020S(30kg)
    -Medium Robots: QT-050(50kg), QT-080(80kg), QT-121&S(max 150kg)
    -Large & Heavy-duty Robots: QT-280(280kg), QT-650(650kg), QT-650S(800kg), QT-2060(2060kg)
    -Extra Heavy-duty & Gantry Manipulators: QT-3080, max load up to 4000kg
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  • QSelection guidelines for applicable scenarios
    Select models based on 3 core parameters:
    1. Effective Load: Total weight of tools and workpieces, evaluate load safety via QT torque calculation
    2. Dynamic Torque: Calculate bending moment and torque generated by gravity center offset under maximum acceleration movement, ensure values stay within allowable range with safety factor
    3. Module Demand: Choose models with sufficient expansion space according to required pneumatic, liquid, electric and communication circuits
    QIAOTIAN technical team provides professional selection calculation service.
    Select models based on 3 core parameters:
    1. Effective Load: Total weight of tools and workpieces, evaluate load safety via QT torque calculation
    2. Dynamic Torque: Calculate bending moment and torque generated by gravity center offset under maximum acceleration movement, ensure values stay within allowable range with safety factor
    3. Module Demand: Choose models with sufficient expansion space according to required pneumatic, liquid, electric and communication circuits
    QIAOTIAN technical team provides professional selection calculation service.
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  • QSpecial solutions for collaborative robots
    - QT-020S is recommended if compressed air is available on collaborative robots
    - AQT-020 series air-free automatic tool changers are applicable for robots without air source supply, adopting pure mechanical locking with automatic unlocking via dedicated rack
    - Lightweight design: robot side only 150g, tool side 330g, maximizing residual effective load of collaborative robots
    - QT-020S is recommended if compressed air is available on collaborative robots
    - AQT-020 series air-free automatic tool changers are applicable for robots without air source supply, adopting pure mechanical locking with automatic unlocking via dedicated rack
    - Lightweight design: robot side only 150g, tool side 330g, maximizing residual effective load of collaborative robots
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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