Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
1. Feed compressed air through Channel U to unlock the unit
2. Lift positioning flange to separate from fixed locking unit
3. Remove workpiece and stop air supply to reset locking structure
1. Feed compressed air through Channel U to unlock the unit
2. Lift positioning flange to separate from fixed locking unit
3. Remove workpiece and stop air supply to reset locking structure
QContinuous air supply needed after full locking?
No need. With pure mechanical spring locking design, stable clamping force is maintained even after air supply is cut off. Air supply is only required for unlocking or pressure boosting locking.
No need. With pure mechanical spring locking design, stable clamping force is maintained even after air supply is cut off. Air supply is only required for unlocking or pressure boosting locking.
QSpecification of air channel ports?
Both unlocking port U and boosting port L adopt G1/4 threaded holes.
Both unlocking port U and boosting port L adopt G1/4 threaded holes.
QPre-installation preparations?
Reserve mounting holes on installation surfaces of workstations and workpieces; thoroughly clean all fitting surfaces; prepare Dacromet bolts, cylindrical pins, torque wrenches and other tools.
Reserve mounting holes on installation surfaces of workstations and workpieces; thoroughly clean all fitting surfaces; prepare Dacromet bolts, cylindrical pins, torque wrenches and other tools.
QInstallation steps for fixed locking units?
Press cylindrical pins into reserved holes, align and place locking units, fasten with bolts and tighten according to specified torque values.
Press cylindrical pins into reserved holes, align and place locking units, fasten with bolts and tighten according to specified torque values.
QInstallation steps for movable positioning flanges?
Embed locating pins into workpiece mounting holes, fit positioning flanges in place, fix workpieces onto flanges and fasten bolts with standard torque.
Embed locating pins into workpiece mounting holes, fit positioning flanges in place, fix workpieces onto flanges and fasten bolts with standard torque.
QNecessity of thread locker during bolt fastening?
Yes. Thread locker is mandatory to prevent loose connection caused by vibration. Loctite 242 is highly recommended.
Yes. Thread locker is mandatory to prevent loose connection caused by vibration. Loctite 242 is highly recommended.
QFlatness requirement for mounting surfaces?
Mounting surfaces shall be kept as horizontal as possible to ensure uniform force bearing and accurate positioning performance.
Mounting surfaces shall be kept as horizontal as possible to ensure uniform force bearing and accurate positioning performance.
