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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QPain points solved by MTC temperature control quick couplings in injection molding industry
    Frequent mold changing leads to labor-intensive traditional water pipe connection and common water leakage issues. MTC couplings realize efficient and safe fast connection with 16 bar maximum pressure resistance and 100,000 mechanical cycles, shortening mold change time and keeping workshops dry and clean.
    Frequent mold changing leads to labor-intensive traditional water pipe connection and common water leakage issues. MTC couplings realize efficient and safe fast connection with 16 bar maximum pressure resistance and 100,000 mechanical cycles, shortening mold change time and keeping workshops dry and clean.
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  • QStability guarantee of MTC couplings for different temperature control media
    Various sealing materials are optional to match different fluids and working temperatures:
    - NBR: regular water and oil medium
    - FKM: high temperature resistance up to 180°C
    - EPDM: water-glycol and other special fluids
    Various sealing materials are optional to match different fluids and working temperatures:
    - NBR: regular water and oil medium
    - FKM: high temperature resistance up to 180°C
    - EPDM: water-glycol and other special fluids
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  • QSystem pressure resistance of QCH hydraulic quick couplings
    Designed for severe hydraulic working conditions, it supports standard 16MPa, medium 25MPa and ultra-high 50MPa working pressure, maintaining stable connection without separation or burst under strong pressure impact.
    Designed for severe hydraulic working conditions, it supports standard 16MPa, medium 25MPa and ultra-high 50MPa working pressure, maintaining stable connection without separation or burst under strong pressure impact.
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  • QService life and maintenance frequency of QCH hydraulic couplings
    Adopting high-strength and wear-resistant structure, QCH series achieves over 300,000 plugging cycles. It features maintenance-free performance under normal operating conditions and effectively reduces consumable replacement costs.
    Adopting high-strength and wear-resistant structure, QCH series achieves over 300,000 plugging cycles. It features maintenance-free performance under normal operating conditions and effectively reduces consumable replacement costs.
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  • QAnti-spray design of QCH couplings during disconnection
    Built-in dual-way valve and plane zero-leakage structure enable synchronous automatic shutoff of both male and female ends upon separation, achieving complete drip-free disconnection and ensuring full safety of operators and surrounding equipment.
    Built-in dual-way valve and plane zero-leakage structure enable synchronous automatic shutoff of both male and female ends upon separation, achieving complete drip-free disconnection and ensuring full safety of operators and surrounding equipment.
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  • QElectrical safety rules before installing ECS or QC42 combined connection systems
    Cut off main power supply and wait more than 5 minutes for full capacitor discharge before installation and maintenance. Never use under-rated, damaged or bare-core cables.
    Cut off main power supply and wait more than 5 minutes for full capacitor discharge before installation and maintenance. Never use under-rated, damaged or bare-core cables.
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  • QInstallation standards for power circuits and fluid piping
    All power layout, high-pressure gas piping and field application must strictly comply with national industrial safety regulations and internal enterprise standards, and shall only be operated by certified professional technicians.
    All power layout, high-pressure gas piping and field application must strictly comply with national industrial safety regulations and internal enterprise standards, and shall only be operated by certified professional technicians.
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  • QSafety precautions to avoid accidental cylinder movement during pneumatic module commissioning
    Fully exhaust and depressurize the whole pneumatic system before pipeline connection and debugging. Cut off all power and air sources during equipment idle period, and restrict irrelevant personnel from entering the working area.
    Fully exhaust and depressurize the whole pneumatic system before pipeline connection and debugging. Cut off all power and air sources during equipment idle period, and restrict irrelevant personnel from entering the working area.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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