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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QMain application pain points solved by QC42-P01 pneumatic-electric quick connector modules
    Mainly used for trolley and fixture switching in automotive manufacturing industry. It realizes rapid connection and disconnection of water, air, power and signal circuits for mobile tooling equipment, replaces traditional manual wiring work and achieves high-level production line automation.
    Mainly used for trolley and fixture switching in automotive manufacturing industry. It realizes rapid connection and disconnection of water, air, power and signal circuits for mobile tooling equipment, replaces traditional manual wiring work and achieves high-level production line automation.
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  • QSelf-sealing function of QC42-P01 pneumatic ports
    It is equipped with 2 pieces of G3/8 threaded air channels with built-in self-sealing structure.
    It is equipped with 2 pieces of G3/8 threaded air channels with built-in self-sealing structure.
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  • QReason for selecting cylinders with thrust over 1000N for QC42-P01
    Under 0.5MPa air pressure, docking needs to overcome reverse force generated by multiple fluid modules and floating springs. Cylinders with thrust above 1000N are recommended to ensure full locking and reliable connection.
    Under 0.5MPa air pressure, docking needs to overcome reverse force generated by multiple fluid modules and floating springs. Cylinders with thrust above 1000N are recommended to ensure full locking and reliable connection.
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  • Q19. Service life of positioning pins and fluid modules of QC42-P01
    - Positioning pin & sleeve: up to 1,000,000 cycles
    - Fluid modules: 300,000 cycles
    - Signal sockets & pins: 500,000 cycles
    - Positioning pin & sleeve: up to 1,000,000 cycles
    - Fluid modules: 300,000 cycles
    - Signal sockets & pins: 500,000 cycles
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  • QProfiNet communication compatibility of QC42-P01
    Fully supported. It adopts standard M12-4D-Coded connectors for Profinet signal transmission and 7/8-5 standard power interfaces for direct on-site access.
    Fully supported. It adopts standard M12-4D-Coded connectors for Profinet signal transmission and 7/8-5 standard power interfaces for direct on-site access.
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  • QStandard installation layout of ECS fixed and movable ends
    In standard automated design, fixed ends with power and air source inlets are installed on driving units such as cylinders and electric cylinders; movable ends are mounted on driven sides including fixtures and transfer trolleys.
    In standard automated design, fixed ends with power and air source inlets are installed on driving units such as cylinders and electric cylinders; movable ends are mounted on driven sides including fixtures and transfer trolleys.
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  • QDifferences between QCM industrial connectors and ordinary heavy-duty connectors
    QCM is a highly modular and standardized connection system available in automatic and manual plugging types, while conventional heavy-duty connectors only support manual operation. QCM achieves over 100,000 plugging cycles, far exceeding 5,000 cycles of ordinary heavy-duty connectors.
    QCM is a highly modular and standardized connection system available in automatic and manual plugging types, while conventional heavy-duty connectors only support manual operation. QCM achieves over 100,000 plugging cycles, far exceeding 5,000 cycles of ordinary heavy-duty connectors.
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  • QDifferent installation types for automated and manual QCM application scenarios
    Automated equipment: panel-mounted floating holders with 100,000+ plugging life;Manual wiring operation: shell-mounted type with 10,000 plugging cycles.
    Automated equipment: panel-mounted floating holders with 100,000+ plugging life;Manual wiring operation: shell-mounted type with 10,000 plugging cycles.
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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