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Technical Services
Committed to providing one-stop solutions for our customers
After-Sales Service
  • Principle
    Principle
    Customer satisfaction as the first principle
    Quick response
    Fast problem solving
  • After-sales service efficiency
    After-sales service efficiency
    Customer Feedback 30min Response
    Solution 120min Issued
    On-site support 6-12 hours
  • After-sales service commitment
    After-sales service commitment
    One year warranty on electronic components, one to three years warranty on the body
    Lifetime warranty
    Except for man-made reasons
  • After-sales team strength
    After-sales team strength
    Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
    Resident after-sales personnel and spare parts in key regions
    Technical support
    Free training
Technological Innovation
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  • Patented locking technology
    One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
  • Patented drip-free fluid connectors
    Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
  • Cat3 safety rated electrical features
    One generation ahead of its peers, the quick-change control safety system performance level d category3 is T?V certified.
  • Autonomous high insertion and extraction life probes
    High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Service Hotline
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
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After-sales Enquiry and Complaint Hotline:400-1033-880
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    Product issues or optimisation suggestions
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    After-sales problem scheduling WeChat
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    Customer Satisfaction Survey
FAQ
  • QCore values of plane zero-leakage connector technology
    Adopted by QCB and QCH series, the technology enables automatic circuit shutoff upon disconnection with leakage volume lower than 0.005ml per operation. It cuts waste of expensive thermal conductive oil, prevents workshop pollution, ensures operator safety and equipment cleanness, and eliminates hidden safety hazards caused by fluid leakage.
    Adopted by QCB and QCH series, the technology enables automatic circuit shutoff upon disconnection with leakage volume lower than 0.005ml per operation. It cuts waste of expensive thermal conductive oil, prevents workshop pollution, ensures operator safety and equipment cleanness, and eliminates hidden safety hazards caused by fluid leakage.
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  • QMeasures to guarantee stable signal transmission under severe vibration and heavy dust conditions
    QIAOTIAN connectors adopt IP67 high-protection housings. Gold-plated internal pins reduce contact resistance. Built-in shielding and grounding design of ECS MPC modules maintain complete circuit performance, effectively resisting electromagnetic interference and harsh physical environment damage.
    QIAOTIAN connectors adopt IP67 high-protection housings. Gold-plated internal pins reduce contact resistance. Built-in shielding and grounding design of ECS MPC modules maintain complete circuit performance, effectively resisting electromagnetic interference and harsh physical environment damage.
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  • QCore advantages of ECS energy combined connection system
    It features highly modular and standardized design. Users can freely combine hydraulic, water, pneumatic, strong/weak current and network modules like building blocks, and integrate positioning pins and floating units to form customized automatic connection solutions.
    It features highly modular and standardized design. Users can freely combine hydraulic, water, pneumatic, strong/weak current and network modules like building blocks, and integrate positioning pins and floating units to form customized automatic connection solutions.
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  • QNecessity of floating compensation components for ECS system
    Mechanical positioning deviation commonly exists in cylinder-driven automatic docking. Floating units provide ±2mm position compensation to avoid pin breakage and module damage caused by rigid forced fitting, and greatly raise docking success rate.
    Mechanical positioning deviation commonly exists in cylinder-driven automatic docking. Floating units provide ±2mm position compensation to avoid pin breakage and module damage caused by rigid forced fitting, and greatly raise docking success rate.
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  • QPressure resistance of ECS pneumatic modules
    QCT quick pneumatic joints for compressed air transmission can withstand maximum working pressure up to 2.5MPa with service life exceeding 300,000 cycles.
    QCT quick pneumatic joints for compressed air transmission can withstand maximum working pressure up to 2.5MPa with service life exceeding 300,000 cycles.
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  • QPressure resistance of ECS pneumatic modules
    QCT quick pneumatic joints for compressed air transmission can withstand maximum working pressure up to 2.5MPa with service life exceeding 300,000 cycles.
    QCT quick pneumatic joints for compressed air transmission can withstand maximum working pressure up to 2.5MPa with service life exceeding 300,000 cycles.
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  • QMounting positioning accuracy requirements for ECS system
    Equipped with floating mechanism, the system allows positioning tolerance of ±2.0mm in both X and Y directions for smooth docking.
    Equipped with floating mechanism, the system allows positioning tolerance of ±2.0mm in both X and Y directions for smooth docking.
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  • QDocking speed limit for ECS system
    Docking speed limit for ECS system
    Docking speed limit for ECS system
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Shanghai Qiaotian Intelligent Equipment Co.,Ltd
Address:Building 4, No. 55, Bixi Road, Minhang District, Shanghai, China
Business Consultancy:400-105-3088
After-Sales Support:400-103-3880
Contact Us:021-67105330
Zhejiang Qiaotian Intelligent Equipment Co.,Ltd
Address:North Side, 1st Floor, Factory Building 6, No.1 Weizhong Road, Jiashan County, Jiaxing City, Zhejiang Province, China
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